Metallium, Inc.



Ordering and Payment Information

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1. Specify Your Order:

You can specify your order by using the on-line shopping cart feature, printing out an order form and filling it out, or by phone.

Shopping Cart: Simply press the Add to Cart buttons located next to each item and it will be listed in your on-line shopping cart. Press any View Cart button to view the contents of your cart.

Shipping Services: If you want regular U.S. first class airmail, you can proceed directly to Checkout. You will be charged a minimum flat shipping charge of $4.00 per order or higher depending on the value of your purchase. If you wish to add shipping services such as Priority Mail, Insurance or other services there is a link at the bottom of each Product List page and also a Shipping Services link on the home page. This link will bring you to a page that will allow you to select the premium shipping service you would like.

Checkout: When done shopping, press the Checkout button on the shopping cart page to proceed to the payment step.

Mail-Order Form: You may also specify your order by printing out the printable order form (click here: Printable Order Form). Fill out the form and mail it to the address given on the form, along with your payment. For convenience, you may instead print out the contents of your shopping cart and treat that as your mail-order form.

By phone: Call 508-789-4464 to place your order. Please note that the phone is not always tended so there may be some time before we return your call. Email is always a better way to reach us if at all possible.

Please note that we reserve the right to cancel an order for any reason. This rarely happens and we will try our best to fulfill all orders in a timely manner. If an order is canceled typically a full refund will be provided. However in certain cicumstances we reserve the right to assess an order processing fee of up to 10% of the order price. Typical reasons for order cancellations are discontinued products, problems with payment transactions, website or shopping cart errors, etc.


2. Make a Payment:

You may pay by any of several methods:

Paypal
Credit Card
Money Order
Personal Check

Paypal (online): When you press the Checkout button after your shopping cart order is complete, you will be directed on how to pay with your existing Paypal account. If you do not have a Paypal account and wish to sign up for one, you will have the opportunity to sign up at this point (You may also just use a credit card without signing up to Paypal, see next paragraph below). It is easy and secure to sign up and start using the service immediately. Paypal is a very secure method of payment, they offer buyer and seller protection in many cases. Best of all, the payment is immediate and allows for earlier shipment of your merchandise. You are not charged a fee for using Paypal, the transaction fees are paid by the merchant (us). Your credit card information is stored only with Paypal; it is not provided to Metallium, Inc. in any way.

Credit Cards (online): When you press the Checkout button after your shopping cart order is complete, you will also have the opportunity to pay online with a credit card without the need to sign up for a Paypal account. At the Checkout window, scroll down and click on the "Click Here" link next to the statement "Don't have a PayPal account?" and follow the simple step-by-step instructions to pay with any major credit card.

Credit Cards (phone): If you wish to pay by credit card over the phone, call us at 508-789-4464 and we will process your credit card for you. Please note that the phone is not always tended so there may be some time before we return your call. You may also tell us your order over the phone, or mail the filled out order form to us. NOTE: We process your credit card number with the Paypal secure online system. With this process, Paypal does not retain your credit card information (nor does Metallium). The payment will appear on your credit card bill as *PAYPAL METALLIUM*.

Check, money order or bank check (certified, cashier's): You may also pay by check or money order, personal checks require clearance prior to shipment (up to 10 days). Mail to the address below.

Mailing address for order forms and check/money order payments:

Metallium
P.O. Box 741
Watertown, MA 02471

Checks and money orders should be made payable to Metallium, Inc.


3. Shipping:

See: Shipping page for details.




MATERIAL HANDLING & SAFETY:

Materials purchased from this website must be handled with care, and kept out of reach of children. A link to a printable MSDS (Material Safety Data Sheet) will be emailed to the customer or included with shipment and must be read and understood before use or handling of materials. The MSDS may or may not be from the original manufacturer of this item. The items on this site are intended for laboratory use and collector use only and are not suitable for household use or ingestion.



SPECIAL REQUESTS:

Special and custom requests are welcome and encouraged. If you would like a particular item and/or form of item that is not visible on this site, please inquire and we will do our best to accommodate the request. Email to: metallium@comcast.net

Volume discounts are available, please ask!

On most of the items listed, a Certificate of Analysis is available and will be supplied upon request.



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